Delete Your Barvoya Account

Request deletion by email

You can request deletion of your Barvoya account and associated data without reinstalling the app.

1. Email barvoyasupport@gmail.com with the subject Barvoya account deletion request.
2. Send from the email address associated with your Barvoya account, where possible. Include the account email address so support can locate it.
3. If you cannot access that email address, explain this in your message. Support may ask for another way to verify account ownership before deleting data.

Do not send your password, payment-card details, purchase tokens or identity documents in your initial request.

The button opens a draft in your email app. You must send it to submit the request. If no email app is configured, write directly to barvoyasupport@gmail.com.

What happens next

Support will review your request and may contact you to verify that you own the account. After ownership is verified, support will arrange deletion of the account and associated data and confirm when it is complete. Requests are handled without undue delay and in accordance with applicable law; any necessary verification or processing steps will be explained by email.

This page provides an email request route, not an automated deletion service. Sending a request does not instantly delete your account.

Delete directly in the app

If you still have access to Barvoya, open Profile or account settings → Delete account and data and confirm. You need an internet connection. If the app asks for a recent sign-in, sign out and sign in again before retrying. Interrupted cloud cleanup may need to be resumed.

What is removed and what is retained

Account deletion removes your Firebase sign-in account and account-owned inventory, preferences, recipes, saved and passed feedback, made-history counts, daily suggestion records, progress and shopping-list data. The completed in-app flow also clears that account's local cache on the device performing deletion.

A minimal security record containing your deleted account identifier and deletion-start timestamp is retained without an automatic expiry to prevent old sessions from recreating deleted cloud data. It does not contain your bar, recipes or password.

Deletion does not remotely clear local copies on other devices, support emails or provider-held records retained for their own legal or security purposes. See the Privacy Policy's retention section for details, or contact support for help with provider-specific requests.

Cancel a subscription separately

Deleting your Barvoya account does not cancel recurring app-store charges. Manage or cancel your subscription through the store where you purchased it:

• Google Play: visit Google Play's subscription center.
• Apple's App Store: open Settings on your iPhone or iPad, tap your name, then Subscriptions. See Apple's cancellation instructions.

You can still request account deletion before canceling; cancellation is not a condition of account deletion.